Multiple Ways to Collect Feedback from Customers and Users from customer feedback email template , image source: stiltsoft.com
customer feedback email template
It may seem like a simple step. Simply open a new file and start typing, right? But it’s rare for this to work for me. I like to get a strong working title and a summary before I write a lot of. John’s written about this earlier, after he discovered he could speed up his composing procedure ~600 percent by producing an outline .
As I wrote an outline for a post this week I realized I was repeating the exact same process for every new post I work on. Like any good programmer, I realised repeating the exact same work over and over means that is probably a good opportunity for automation.
So I decided to make some templates for myself.
I started by creating a template for my most common Ghost blog article arrangement. Since that arrangement’s particular to mepersonally, I created a template based on how John constructions his posts, and another according to a writer whose work I admire.
For each template I’ve created a gist to show you what they look like. They’re only Markdown files, so go right ahead and save , rename them if you prefer, and copy-and-paste the contents into a new file whenever you’re ready to write. Click on the”view raw” link to the bottom of each gist to view the plain text version, which you can copy to a new file on your favourite writing program.
With this template, I can begin with answering each dot point using a couple of notes about what I should write in that segment. By the time I’m done, I’ll have a rough sketch of what the finished piece will look like. This should make it easier to expand my notes to fully-formed paragraphs and make them flow to each other well, because I know the arrangement of the whole piece beforehand.
Using the template, I discovered that my summarizing procedure became much more involved. I had actually planned to perform a complete rough draft of the post in the early hours, but it took me a few hours just to have the outline done, so I set the draft off for a different day.
On the other hand, I’d over 1600 words written in my outline, along with a good idea of what each segment would contain and how they would work together to create a sense of flow in the article. Though outlining took longer than normal, drafting took time because I had set myself up for victory. Composing the draft was just a matter of taking each chunk of notes out of the outline and filling out it into a readable paragraph or 2.
It was quite a different process to how I normally work, and that I was tempted a couple of times to prevent the extra research or thinking necessary to complete the outline properly. I often put these things off until I’m drafting, and that’s when I should be focused on writing rather. I adhered to it, though, and by the time I got around to writing the draft I was grateful I’d had.
I’ve really coined my outline and research procedure by using this template. It’s a more effective part of the procedure now, and makes printing easier. Hopefully it’ll lead to better work, too.
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